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DESCRIPTION |
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| The ViDaiVR Serveris
an IP-powered interactive voice response
(IVR) solution that provides an open,
extensible, and feature-rich foundation
for the creation and delivery of IVR
solutions via VoIP Technology. ViDaiVR
Serverautomates the handling of calls
by autonomously interacting with users.
The IP IVR processes user commands to
facilitate command response features
such as access to checking account information
or user-directed call routing. ViDaiVR
Serveralso performs "prompt and collect"
functions to obtain user data such as
passwords or account identification.
Additionally, IP IVR can extract and
parse Web-based content and present
this data to customers via a telephony
interface, thus facilitating the delivery
of Web-maintained information to a voice
media user. Designed to operate upon
the ViDaeXchanger Porfessionalplatform,
the iVR Server product is constructed
specifically to exploit the power of
IP-based communications. |
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| FEATURES |
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- To help to deploy a prepaid service
system for the standard H.323 devices.
- Support standard H.323 protocol
- Support g.729 codec
(Note 1)
- Innovative design to make/receive
Internet calls and PSTN calls if
the service provider offer the Off-Net
service
- Maximum System capacity with up
to 30 concurrent calls per Pentium
IIII PC server
- Support Multi-language IVR prompt
to user
- Differentiated IVR flow by Agent
or Batch..
- OnLine IVR administration
- Support pre-paid, post-paid model
when using with ViDaXP billing
solution
- Support remain calling time prompt
using IVR when using with ViDa¡¦s
pre-paid solution
- Provide one stage and two stage
dialing
- Provide remote monitoring information
which contains call log (calling
party number, called party number,
calling account and calling pin
number), configuration.
- Support changeable/programmable
IVR call flow
- In the pre-paid model, support
authentication using Caller ID
- Support Call back service model,
the call back can be initiated by
Short message, Web GUI, and incoming
call Called ID.
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| Minima
Hardware specifications |
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- 800
MHz Pentium CPU or better
- 256
MB RAM (recommends 512MB)
or higher
- Minimum
HD requirement ¡V 20 M Bytes
- Supported
OS ¡V Linux Red Hat 8.0 or
above
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V1.0 (c) Copyright 2003 ViDaCommunication Inc. All Rights Reserved.
ViDaCommunication, INC. 8F-12,No. 351, Chung Shan Rd., Sec. 2, Chung Ho City, Taipei, Taiwan , R.O.C.
Tel: (886)-2-8228-1266/E-mail: Info@vida21.com |
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